FAQ

Frequently Asked Questions

Q: Do you have a physical location?

A: We do not have a physical location open to the public. By operating without a storefront, we are able to pass along huge savings to our customers!

 

Q: How often do you pay affiliate referral commissions?

A: We initiate payment requests on Fridays by 5PM CST. Payments include all orders from one payout initiation to the next.

 

Q: Do you accept returns?

A: Due to the personal nature of our products, we do not accept returns for orders once they have shipped. We will absolutely work to make any changes you may need to make to an order before we ship it (keep in mind we process orders pretty quickly). We will replace defective product (on the very rare occasion that something slips by us) and cover the shipping costs to do so. Once an order has shipped, all sales are final.

 

Q: How does the referral system work?

A: We have multiple videos on YouTube explaining this in detail, but here’s a quick rundown.

  • You sign up for a free affiliate referral link
  • You share said link via your social media accounts
  • Any purchases made by people using your referral url are automatically assigned to you
  • We initiate payments for all orders that have been fulfilled by 5pm CST every Friday.
  • You get paid!

 

Q: Can you clear up some of the mumbo jumbo?

A: Absolutely! We know the terms can get things a little wonky. Here’s a quick rundown:

  • Affiliate: You, after you sign up for a free account
  • Parent Affiliate: the person who sent you here
  • (Great) Grandparent Affiliate: Parent affiliate to the parent affiliate (to the parent affiliate).
  • Originating Affiliate: The affiliate who’s referral URL was used to generate the sale.
  • Co-branded: We partner with some of our influencers from time to time, and launch products with both their brand and ours.
  • Referral: A purchase that originated from an affiliate URL.

 

Q: What are your products meant for?

A: Our products are novelty adult collectible items meant for private collection only.